Ava: What is your favorite thing about the work that you do?
Carolyn: I love working with our Cosmos Club team. It is always rewarding to help an employee solve a work or personal dilemma or celebrate a huge success. When an employee comes to my office with a concern and leaves with a smile on their face, it is incredibly rewarding.
Ava: You recently received a Sally Burns Rambo Scholarship from The Club Foundation – why is that important to you and what difference has it made in your career trajectory?
Carolyn: The scholarship is important to me because it provides me and other club professionals the opportunity to better ourselves. I find the BMI courses and other educational opportunities energize me and help me tackle new changes when I get back to the club. They help me be better today than I was yesterday! Receiving this scholarship provides me the opportunity to go to a BMI course that may not directly relate to my position but will provide me with extra resources to further my career.
Ava: Can you tell us a story about your most memorable club member?
Carolyn: One of my past members mentored a student originally from North Korea who escaped the country and finally made it to the United States after quite an experience. His compassion for her and her story was inspiring. He introduced us and our friendship has changed the way I look at life. She wanted to tell her story and asked me to help her tell it at an International Committee event. The member moderated and I helped her develop answers to the questions. It was an amazing event, but most importantly it helped build her network of support and gave her relationships that certainly would change her life forever.
Ava: What is your favorite meal served at your club?
Carolyn: It is definitely our Baltimore-style crab cake with a Cosmos Club popover and honey butter.
Ava: What’s the best professional advice you’ve been given relative to the club industry?
Carolyn: Do not make assumptions and try to see others’ perspectives before making decisions. Reacting before getting the whole story never leads to the results you want in the end.
Ava: Why is The Club Foundation mission important?
Carolyn: The Foundation and its mission provide opportunities for those in Clubs to better themselves, which in turn continues to elevate our industry as a whole.
Ava: You have also given donations to The Club Foundation, why is that important to you?
Carolyn: It is important for me to donate to the Foundation to help fellow club professionals thrive. I give because I love to share the gift of education and networking with others. The scholarships provide opportunities that change lives forever!
Ava: Why should CMAA members donate to The Club Foundation?
Carolyn: You should donate to the Foundation because it helps your fellow colleagues achieve their goals and dreams. That is a beautiful thing!